Privacy Policy

Last Updated: October 10, 2026

This policy covers kavirod.com and related customer service, including browsing pet products, orders, and photos sent for after-sales assistance.

1. Responsible Company

Shanghai Qiqi Network Technology Co., Ltd. owns and operates 𝗸𝗮𝘃𝗶𝗿𝗼𝗱™ and is responsible for store-related information processing. Privacy contact: service@kavirod.com. Business address: Building 14, No. 41 Jinlang Highway, Langxia Town, Jinshan District, Shanghai (Langxia Economic Zone).

2. Information Collected

We may receive names, emails, phones, shipping and billing addresses, purchases, options, quantities, order numbers, payment status, support records, photos, videos, reviews, and account or subscription data when relevant features are used. You may voluntarily provide pet size, coat, or play habits for advice. Share only necessary details.

Cookies, logs, and similar technologies may process IP addresses, device/browser information, visits, pages, cart activity, and interactions, depending on enabled features, choices, and requirements. Providers may return transaction, tracking, or risk information. Payment services handle payment details; do not email full cards, security codes, passwords, or verification codes.

3. Purposes & Legal Bases

We use information to process orders, payments, fulfillment, delivery, product inquiries, returns and refunds, notifications, accounts, functionality, troubleshooting, fraud prevention, and applicable records or disputes. Analytics and marketing depend on enabled features and applicable requirements. Where required, legal bases include contract performance, legal obligations, appropriate legitimate interests, or consent. Browsing alone is not consent where consent is required.

4. Photos & Pet Content

Avoid unrelated people, private home details, and address labels in support photos. Support submissions do not automatically authorize public promotion. Public-review invitations explain display arrangements separately. Share only content you have rights to use.

5. Sharing

Necessary information may go to platform/technical providers, payment services, delivery/fulfillment partners, customer support providers, and enabled analytics or marketing services consistent with choices and law. Advisers or authorities may receive information for lawful needs. Business transfers may involve information subject to applicable protections.

6. Shopify

Shopify provides this store’s e-commerce platform and processes browsing and purchase information for operations and transactions. If Shopify Network Intelligence or Enhanced Services are enabled, Shopify may combine interactions with this store, other merchants, and Shopify for analytics, personalization, or advertising. Processing and choices depend on features and applicable requirements.

Read the Shopify Privacy Policy at https://www.shopify.com/legal/privacy and Privacy Portal at https://privacy.shopify.com/en/.

7. Cookies & Marketing Choices

Cookies may support carts, functionality, preferences, and enabled analytics or advertising. Use displayed privacy controls or browser settings; blocking necessary technologies may affect checkout. Unsubscribe from marketing through the email link or support without stopping necessary order notices.

Where processing constitutes sale, sharing, or targeted advertising under applicable law, use available website controls or email us to exercise applicable opt-out rights. We honor applicable Global Privacy Control signals where legally required.

8. Retention & International Processing

Retention depends on purpose, orders, after-sales needs, financial/legal requirements, and disputes; we do not retain all information indefinitely. Operators and providers in different countries may process data outside your location, with required safeguards where applicable.

9. Security

We use appropriate technical and organizational measures to limit unnecessary access and protect information. No transmission or storage is absolutely secure. Protect credentials and avoid unnecessary sensitive submissions.

10. Rights

Depending on law, rights may include information/access, correction, deletion, portability, restriction or objection, withdrawing consent, sale/sharing/advertising opt-outs, appeals, and regulator complaints. Legal exceptions may require retaining transaction records. We do not impose unjustified discrimination for exercising rights. Email “Privacy Request” with your request; proportionate identity/authorization verification may be needed. We respond within applicable timeframes.

11. Children

The store serves eligible purchasers and does not target children for data collection. Contact us if a minor provided information without appropriate authorization.

12. Updates

We may update this policy and its date for feature, process, or requirement changes, giving notice or obtaining renewed consent when required. Questions: service@kavirod.com.